Gumala FAQ Page

What is Gumala App?

Gumala is a travel-guide app that aims to help travelers and travelers at heart find and explore the perfect destinations and attractions that would suit their preferences.

What does Gumala mean?

"Gumala" is the Filipino word for "to wander" or "to travel". It comes from the root word "Gala" meaning "wander, roam,or travel".

"Galaan" on the other hand is the Filipino colloquial term for "Hangout Places, Go-to Places or Travel Spots". Gumala App aims to help you find and explore the different Galaans in your area perfect for your mood.

Do establishments pay us to register their place?

No. Currently, we don't receive payment from business establishments for us to register and list their place. We do our best to populate all the unique Galaans in each area to provide you more options to explore.

How does the App differ with other travel Apps

As we don't receive any payments nor partner with business establishments, our Listings of Galaans/places are not limited only to establishments that we partner with. We therefore hope to provide you the best selections and the most number of Galaans compared to other travel apps. We envision to make our App part of the Daily Habit / Routine of each user. If people use Grab App for their transportation needs, we want Gumala App to be the go-to App for travel destinations.

How are places populated in the App?

Currently, Galaans are populated by our team through extensive research on the web as well as leveraging on our past travel experiences as well as that of our network's.

However, for individuals who wanted to have their establishment listed or who knows places worthy of being listed in our App, you may email us directly at listings@gumala.app. (See FAQ on "I want my place to be listed in Gumala")

My Place is Registered in the App

How can I unregister / remove my place in the App

If you are the owner of an establishment listed in our App and you wanted to have your place removed / delisted from our pool, kindly email your request to support@gumala.app and our friendly colleagues will process your request immediately.

If possible, kindly include the reason for the request so we can continue to improve our app. We apologize in advance for whatever inconvenience we have caused.

Information is not updated. How can I update?

If you are the owner of an establishment listed in our App or you know an establishment listed with an incorrect or obsolete information, we encourage you to email us at listings@gumala.app and include in your email the updated information or image if applicable.

We hope to provide more selections as well as the accurate information to better serve our users.

I Want My Place to be Listed in the App

How can I enlist my place to the App

If you are the owner of an establishment and you want your place to be listed in our App, you may email your request to listings@gumala.app and our friendly colleagues will get in touch with you asap.

However, as we endeavor to maintain the quality and try to be consistent with the purpose of our App, some enlistment requests, the place / establishment of which did not meet our criteria, might be rejected.

My Province does not have registered galaans yet

My area does not have registered galaans yet

Our team aims to provide the most comprehensive list of Galaans in each area. This is to provide our users with the best options/selections. However, as we are still in the initial phases of our deployment, some areas do not have listings as of the moment. Rest assured that we are doing our best to populate Galaans at the soonest possible time. Our time will constantly publish new Galaans in our Facebook page.

If you have Galaans / places in your area which you suggest to be included in our listings, we would greatly appreciate if you email your suggestion to listings@gumala.app and our friendly colleagues will get in touch with you asap.

Can I suggest a place to be registered as galaan

Our team aims to provide the most comprehensive list of Galaans in each area. If you have Galaans / places in your area which you suggest to be included in our listings, we would greatly appreciate if you email your suggestion to listings@gumala.app and our friendly colleagues will get in touch with you asap. Your suggestions will greatly help other users.